Quality Policy

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Quality Objectives

Customer Satisfaction

Continual Improvement


Environment & Social Needs

Quality Policy

Everyone in Diamond Infosystems Limited is committed to establish, sustain and strengthen the quality Management system in each and every sphere of its operation with an aim to arrive at Quality Objectives set above for Total Customer satisfaction, Continual Improvement. Training and Environmental and social needs. To achieve these it will be the endeavor of each and Team DIINSY member to strive towards providing zero defect products/services, ensure timely delivery and provide quality services to each and every valued customer.

The means to accomplish these goals would be total adherence to,

Consistent with the objectives, DIL shall constantly strive to improve the quality of Service of the communities it serves through excellence in all facets of its activites. We are committed to create value for all our stakeholders by continually improving our systems and processes through innovation. involving a rich resource pool of our employees. This policy shall for the basis of establishing and reviewing the Quality Objectives and shall be communicated across the orgainzation. The policy will be reviewed to align with business direction and to comply with all requirements of the Quality Management Standard.

DIL, subscribes to the Total Quality Management (TQM) philosophy system in line with ISO 9001.